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Telangana RERA Launches Public Grievance and Guidance Cell to Strengthen Stakeholder Facilitation

  • by- Zaid
  • Apr 17, 2026
Telangana RERA has introduced a Public Grievance and Guidance Cell to enhance stakeholder engagement and strengthen grievance redressal mechanisms across the state.
Telangana RERA Launches Public Grievance and Guidance Cell to Strengthen Stakeholder Facilitation

Hyderabad, April 17: The initiative was set up through the Administrative Staff College of India, Hyderabad , following national deliberations and Ministry of Housing and Urban Affairs guidance.

Objectives

  • Guide stakeholders on rights and responsibilities

  • Assist in grievance redressal

  • Improve awareness and compliance under RERA

  • Provide reliable information to reduce disputes

  • Support policy formulation through feedback

Focus Areas

For Homebuyers

  • Simplify provisions

  • Enable project verification

  • Guide due diligence

  • Ensure awareness of rights (timely possession, refunds, compensation)

For Promoters, Landowners & Agents

  • Compliance clarity

  • Registration procedures

  • Disclosures

  • Professionalism promotion

Management Structure

The PGGC is managed by a structured team including:

  • A leader

  • Desk officers

  • Communications specialist

  • Assistants

Chairman's Statement

TG-RERA Chairman N Satyanarayana said: "The PGGC has been launched to strengthen grievance redressal and improve stakeholders' engagement in the real estate sector across the state."